Be a Five-Star Business
Session Sponsored by Broadly
As consumers increasingly rely on digital tools to find and interact with your practice, it’s critical to ensure that your team is systemized and striving to create a five-star client experience. Learn how you take advantage of free tools available on the most popular internet platforms to bolster your practice’s online presence and effectively interact with clients to deliver an exceptional experience – from your first point of contact and after the engagement is complete.
In this session, we’ll discuss:
– The latest features on Google to improve your practice’s online presence
– Powerful messaging capabilities on the most popular internet platforms, and how to use them to interact with and retain clients
– How to generate five-star feedback for your business on Google, Yelp, Facebook, and Nextdoor
Attendees will learn best practices in client follow-up that can be implemented immediately to improve engagement and drive more referrals.