Shannon is a Senior Content Developer for ADP’s Small Business Services division. She is responsible for developing content and communications on HR best practices and compliance requirements. Shannon has over 14 years of HR experience and currently holds PHR, PHRca and SHRM-CP designations. Prior to joining ADP, she worked as a Senior HR Business Partner. She was instrumental in reviewing and updating the company handbook, participating in compliance audits, and overhauling the company’s onboarding practices. She also has experience coaching senior leadership on employee development, performance management, talent acquisition, and risk assessment.